General recommandations on what you can do before reporting a problem or contacting the proDAD support team:
Answer:1) Install the whole delivered/downloaded package:
Download the latest version from:www.prodad.de
or in case you purchased, from the link given in the Element5 dowanlod instructions email
2) Update your Program first:
NEVER forget to install the latest Service Pack:www.prodad.de
3) Read the FAQ in any case of trouble:
About Pinnacle Studio:www.prodad.de
4) Search this FAQ-Database
Not found what you´ve ben looking for?
Then try to search here and enter your search items
5) Learn how to - Video Workshops
Never miss our free workshops! They help to understand the general use of our applications and serve you with tips and tricks and hidden features!
And finally, how to contact proDAD ?
This is the most comfortable and in addition most effective way to contact our support team.Only this makes sure that you will receive a competent answer about your problem.
Thanks for your cooperation!