Please send an e-mail to proDAD. We would like the application protocol to help quicke.
How do you find the protocol-file ?
Answer:A little Tool will list all protocols on your system.
How to use:
Start the little Tool (Link #1) and send us the .gz file.
If the tool not starts, please install Microsoft NET 2.0 (Link #2).
Ideally you will send us your request by program-menu "Help", in case of problems send an email ....
Then the installation and user protocol is also sent to us automatically as a zip file. You do not need to do anything else. By the way, the transferred data does not include any personal information.